Cookies Policy

Security, Cookies and Privacy Policy

This website ("website") is operated by Blacks of Sopwell Ltd. In this Security, Cookie and Privacy Policy, we, us and our, refer to Blacks of Sopwell Ltd, company number 05475004.

We are registered in England and Wales at North Barn D, New Barnes Mill, Cottonmill Lane, St.Albans Hertfordshire AL1 2HA.

If you have any questions, please contact our Data Protection Officer/Team at dataprotection@blacksofsopwell.com and we will endeavour to do our best to answer your questions.


Cookies, web beacons and how we use them?

What is a cookie?

A "cookie" is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognise your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.
What is a web beacon?

A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

Why do we use cookies and web beacons?

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the Blacks of Sopwell Ltd website. We use this information to improve our site design, product assortments, customer service, and special promotions. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you. We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.

Can I disable my cookies and web beacons?

You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies.

Online account registration

To make online shopping faster and easier, you may register on the Blacks of Sopwell website for an online account.

As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

Children

The Blacks of Sopwell website is intended for use by persons over the age of 18 and we will never knowingly collect any information or market to children under the age of 18.

If you suspect that we have collected information on a person age 18 or under, please email dataprotection@blacksofsopwell.com and we will take all the necessary actions to remove this data from all of the Blacks of Sopwell controller and processor databases.

Regulatory bodies 

If you feel that Blacks of Sopwell Ltd has mishandled your data in any way, that your requests have been dealt with incorrectly or if you are concerned about the way we handle personal information you have the right to complain to the Information Commissioners Office (ICO).

You can report a concern by visiting the ICO’s Website here or by calling the ICO’s helpline: 0303 123 1113.


Changes to this Policy

Blacks of Sopwell Ltd reserves the right to update and make changes to this Security, Cookie and Privacy Policy from time to time. We advise you to revisit our Security, Cookie and Privacy Policy regularly to ensure that you are aware of any modifications or updates to the ways in which we collect and use your personal information.

Acceptance

By using this website, you accept the policies set forth in this Security, Cookie and Privacy Policy.

Any questions?

We respect and are committed to protecting your privacy.

If you have any questions we will do our best to provide additional information or answer any questions that you may have.


Contact our Data Protection Officer / Team here:

Write to:
Data Protection Team

Blacks of Sopwell

North Barn D, New Barnes Mill,

Cottonmill Lane

St.Albans,
Hertfordshire

AL1 2HA


Contact Number: 01727 856053

Email: dataprotection@blacksofsopwell.com


Last updated: August 2019

If you want to exercise your rights, please contact our Data Protection Officer / Team: dataprotection@blacksofsopwell.com / T: 01727 856053 (phone lines are open Tuesday to Friday 9am – 5pm, excluding UK national holidays).